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Shipping and Delivery
At WallerBears Surf Shop we make every effort to ship your goods the same day they're ordered. If for any reason we can't, we'll send you an email and let you know exactly when they will ship. If you should have any questions regarding your order feel free to contact us via email firstname.lastname@example.org or give us a call at 704.341.3414.
We ship every order either USPS or UPS ground. Typically we ship your order within 24 hours of placement, barring any issues (ie - address validation/correction, mis-matched billing/shipping, etc.).
Free Shipping Policy
Any purchase you make with us receives FREE USPS Parcel Post or UPS Ground delivery of your products for a LIMITED TIME ONLY. This includes any closeout and discount merchandise as well. Offer applies to the continental US only, sorry Alaska and Hawaii. For our brothers and sisters in those states, you will see your shipping options and prices during checkout and BEFORE you actually pay for your order.
Tracking Your Order
After your order has shipped we will provide you with the shipping method and all tracking information necessary to keep up with your package.
We ship out of Charlotte, NC every day. To check how long your package will be in transit from our store, just locate your state and refer to the map below.